Terms of use
Last updated: 11 September 2026
The service
BeenBeen is a personal travel-mapping service for iOS, Android and the web. You need an account to use it.
Your content
Everything you add — notes, photos, ratings — stays yours. You give us only the permission needed to store it and show it back to you, and to render the images and videos you explicitly ask to share.
Acceptable use
Do not upload content you have no right to, do not attempt to access other people's data and do not abuse the AI features to generate unlawful material. We may suspend accounts that do.
Subscriptions
Premium is a recurring subscription. In the apps it is billed by the App Store or Google Play. On the web, our order process is conducted by our online reseller Paddle.com: Paddle.com is the Merchant of Record for all our web orders, provides customer service for them and handles returns. In Russia, Premium can also be paid for with a Russian card through YooKassa as a one-off payment for a period.
You can cancel at any time — in the store you bought it from, or on the web through the link in your purchase receipt; the subscription then runs to the end of the paid period. Refunds are covered by our Refund policy.
Availability
The service is provided as is. We do our best to keep your data safe and the service running, but we cannot promise uninterrupted availability. Keep your own copies of anything irreplaceable.
Changes
We may update these terms; material changes will be announced in the app. Continuing to use BeenBeen after a change means you accept it.