Refund policy
Last updated: 11 September 2026
In short
You can cancel Premium at any time: it then stays active until the end of the period you have paid for, and you are not charged again.
If a purchase didn't work out for you, write to [email protected] within 14 days of the charge and we will refund it in full. This also applies to automatic renewals.
Purchases on the web
Web purchases are sold by our reseller Paddle.com, the Merchant of Record for those orders. Refunds go back to the original payment method, usually within 5–10 business days. You can also request a refund directly from Paddle through the link in your receipt.
Purchases in the app stores
Subscriptions bought in the App Store or Google Play are refunded by the store under its own rules — we have no access to those payments. Request the refund in the store; if something goes wrong, write to us and we will help.
Russian cards
A payment by a Russian card through YooKassa is a one-off payment for a period. Within 14 days of the payment we refund it in full to the same card on request.